Your System Upgrade Checklist

Download Prior Statements

Download any prior statements you may need to access, as E-statements older than 24 months will no longer be available after the upgrade.
We can provide any copies you need in person at any of our branches or by calling us toll free at 1-877-888-8550.


Note Recurring Transfers

Make a note of recurring transfers and payments set up within Bill Pay so you can verify all of your current settings are still present when you login on Monday October 24 or thereafter.


Activate Card

Activate your new debit card on or after Thursday, October 21.


Establish a backup payment method

Have a secondary payment method (i.e., cash or your Signature Bank of Arkansas Visa Credit Card) in the unlikely event that your debit card does not work over the system upgrade weekend.


Log in to System

If you are an online banking user, log in to the new system per the instructions provided in this booklet on or after Monday, October 25 at 8 a.m.

  • Google Play users will need to delete and re-download the Signature2Go App
  • E-Statement users will need to accept the new E-Statement terms and conditions to continue receiving E-Statements.

Keep the Checklist

Keep this checklist handy. If you need assistance, visit your nearest branch Monday – Friday between 8 a.m. – 5 p.m. or call customer service at 1-877-888-8550.


Additional Details

visit www.signature.bank/system-upgrade for complete details and latest information.