Telephone Banking

Customers who use telephone banking will be able to call our new telephone banking experience for the first time on Monday, October 25 at 8 a.m. or thereafter.

  • Our telephone banking number remains 1-877-888-8511.
  • Consumer Customer PIN will be reset to the last 4 digits of customer SSN.
    • If prompted for date of birth, enter DOB as MMDDYY.
  • Business Customer PIN will be reset to the last 4 digits of business EIN.
    • If prompted for date of birth, enter 000000.
  • You will be prompted to enter a new PIN to replace the last 4 digits of your SSN or EIN. Once updated, you will be able to access account inquiry and fund transfers.

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